Contact support
Email support@automatify.com.au and include a short description of the problem, the screen where it happened and any error text you can safely share. Do not send passwords or secret credentials.
Google Play subscriptions
Android purchases, cancellations and subscription management are handled through Google Play. If the app does not recognise an existing Pro or Team purchase, use the restore/reconciliation flow in Inventify before contacting support.
Odoo Inventory
Odoo Inventory integration is a Team feature. If connection or manual sync fails, include the visible error message and whether the issue happened while connecting, selecting the Odoo root, or synchronising. Do not send your Odoo password or connector credential by email.
Account and privacy requests
Privacy questions can be sent to the same support address. For account deletion, use the dedicated instructions below so we can verify and process the request correctly.